[Blue 14]. Refund and Exchange

1. Scrirpt

A : I'd like to get a refund on this sweater.

I'd like to return this sweater.

I'd like to exchange this sweater.

B : What's wrong with it?

What's the problem?

What's the reason?

A : I think it doesn't look good on me.

I think it doesn't suit me well.

I think it's not my style.

I've just changed my mind.

B : Did you find something you like instead?

Do you want to exchange it for something else?

Would you like to but another one?

A : No, I couldn't find anything I like today.

No, I just want to return this.

Yes, I like this one instead.

B : I see. Do you have the receipt?

I see. Can I see the receipt?

I see. May I check the receipt?

A : Oops! I don't have the receipt with me now.

B : I'm sorry, but you must have the receipt and the price tag.

I'm sorry, but we only offer refunds with the receipt.

I'm sorry, but you should bring the receipt for returns.

2. Vocabulary

 - get a refund : 환불받다.

 - exchange : 교환하다

 - instead : ~대신에

 - receipt : 영수증